Did you know that 87% of warehouse executives say their companies will expand their warehouse space by 2024?
Labor shortages and supply chain challenges force companies to think outside the box to continue to meet consumer demands.
Companies are turning to warehouse automation to meet those challenges. This lets companies automate the movement of inventory from the moment it’s received to the moment it’s shipped to customers.
Is warehouse automation right for your business? Read on to learn the benefits of automating warehouse processes in this warehouse automation guide.
Higher Customer Satisfaction
Executives also know that warehouses and order fulfillment play key roles in a company’s success. Online returns can get as high as 20% for retailers.
This costs money in chargebacks and customers are less likely to return if they have a bad experience. There are additional costs to inspect the returns and resell them.
Among the top reasons for a customer return is that they received the wrong item. Warehouse automation ensures that customers get the items they order.
Reduce Human Error
Human error occurs at many points in the inventory warehousing process. An item can get scanned incorrectly, or placed on the wrong shelf.
You can see how human error results in customer service issues. There are other ways human error impacts inventory.
Data entry errors can occur. Those errors cause items to show that they’re in stock when they’re really out of stock. This results in more customer satisfaction issues.
Automation streamlines inventory management processes. It reduces human error because it eliminates the need for data entry.
Improved Employee Safety
There are 3.3 injuries per 100 workers in the warehouse industry. Forklift accidents, heavy lifting, slips, and falls are among the most common.
It’s necessary to be able to move a large number of goods from one end of the warehouse to the other quickly. The pressure to perform these tasks at speed results in many of these injuries.
There are autonomous vehicles that shoulder the load. That eliminates the need for forklifts and pallet jacks.
The vehicles perform the tasks so employees don’t have to put themselves at risk. Click to learn more about autonomous vehicles in warehouses.
Easy to Scale Up or Down
Is your retail operation a seasonal one? It’s difficult to adjust warehouse staff to accommodate the slow and busy seasons.
You need to hire and train workers during the busy season, only to let them go a few months later.
Warehouse automation makes it much easier to scale a business up or down according to your needs.
Warehouse Automation Makes Sense
There are many benefits of warehouse automation. If you want to improve the customer experience, reduce errors, and maintain a safe environment, warehouse automation is for you.
It’s easy to scale your business according to your needs. It turns into a more profitable operation.
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