Many businesses literally lose out on thousands of dollars every single year because customers don’t show up for appointments that they have made. It’s difficult to blame the customer because they lead such busy lifestyles but it is incredibly frustrating if you are a business owner. For the general customer in the street, missing an appointment isn’t really seen as a big issue unless it involves some kind of problem with your health. For business owners on the other hand, forgetting an appointment with your prospective client is not good and it can mean missing out on opportunities that may not come their way again. This is why it is essential that your business has a way to remind customers that they have an appointment and we can use modern technology to put that in place.
This is why many businesses are using email to SMS in Australia which is incredibly effective for reaching out to customers on their smartphones and it is very affordable as well. The following are just some of the reasons why your business should be using email to send SMS reminders to your customers.
– It’s one less thing to do – By having easy access to customers using email to SMS services allows your business to send reminders to customers and it makes your life a whole lot easier. It is a very cost effective way to reach out to customers and to let them know that they are important to your business and you would like them to turn up to the appointment.
– Less time on the phone – Not having to spend time on the phone calling customers to remind them about the appointments allows you to concentrate on the core of your business which is generating profits and increasing your customer base. By sending an email reminder that will be converted to SMS allows your clients to get the information that they need without taking up any of the time and any of your time as well.
– No disruptions – There is nothing worse than receiving a phone call to remind you about an appointment when you’re at your job or you are with friends and family. This is why email to SMS is so effective because it avoids interrupting your customer’s daily life and you also get to tell them about the appointment that is coming up and that they should be there.
– No more no shows – This is the most important aspect of it all and so using email to SMS to remind your customers that they have an appointment cuts down dramatically on the number of no shows. This helps to save your business both time and money and customers are appreciative when you remind them because it lets them know that you value their business.
Once you send out the email to SMS to your customers, then they can contact you if they are unable to make the appointment and this means that you can fit in another customer at that time. It is a great way to keep track of who is coming to the appointment and who isn’t and you should see a marked increase in sales and profits because of this excellent reminder system.