You will receive very many different calls when working as a 911 dispatcher. Individuals call seeking emergency help and some might be critically sick, be engulfed in a house fire, while others might be kidnap victims, road accident victims, or domestic violence victims.
As a dispatcher, you must clearly and quickly capture the details of the caller, the nature of their emergency, their location and quickly decide the right department to call to send help to the victim fast. This is where the need for Criticall Practice Test comes in. Your preparedness to deal with emergencies must be tested.
What is the Criticall Practice Test all about?
The 911 department operates 24/7 and the 911 dispatchers work in shifts. The community around that 911 center makes all kinds of distress calls day and night and the dispatcher must be required to quickly make decisions on the best way to assist the caller.
The Criticall test helps measure the ability of the individual to make summaries of calls, communicate fast and give clear instructions, ask relevant questions fast and ensure help is sent fast. The test is taken in modules and each module is tailor-made to fit the applicant’s job position.
In total, twenty-three modules cover four main areas: – the ability to memorize, the ability to read maps, the ability to multitask and make decisions, and data entry ability. You must pass in all these four areas because your job will be dealing with emergencies that require a great deal of accuracy, listening ability, good memory, and excellent decision-making ability. The free Criticall practice test will help you understand better what the Criticall test is all about and what to expect.
How to prepare for the Criticall Test
The Criticall Test does not necessarily test your experience or qualifications, but it tests your abilities to handle different situations on the phone. You can only sit for the test once and there will be no chance to revisit the test. The best way to prepare is to understand the style of the questions and what is expected from you.
Study the resources available
The resources available will not directly give you the questions you will be asked but the website owners have studied large volumes of content and broken them down for you into easy-to-understand structures. The information you get from the resources will help you prepare for the sample tests on these specific websites and the tests will greatly reflect on your performance in the real test.
For example, if you take time and study the information on the Wonderlic website, it will help you prepare for Wonderlic Personnel Test, and the results you get here might greatly reflect in the results in the real test.
Take online sample tests
Tests will help you understand the nature of questions you are likely to get and the timing for each section and question. It will help you time your speed and know the scores to target.
Improve your typing skills
Working on your computer’s keyboard fast is essential to help enter data fast as the victim communicates on the phone. This is a critical part of the test.
Improve on your grammar
Your grammar books will be essential as you prepare to pass the Criticall test. Practice reading and make sure you comprehend fast the sentences, words, and paragraphs. Practice to correctly spell the places, states, people’s names, and street names. Have a clear understanding of how to use words with close meanings or different meanings.
Sharpen your memory
You must recall numbers, names, places, voices, sounds, and so on. To help you sharpen your memory, work on simple math and work on number sequences, letters, and so on. Know how to prioritize situations when you have several emergencies before you.
Study the atlas
Improve your skills in reading coordinates, navigating to the right direction on the map, using compasses, identifying the shortest routes to a place, the safest routes, and so on.
Aim for high scores
Each section is timed and has a set amount of scores you must achieve. For the basic skills test, dispatcher skills, and attention to detail test, target to get at least 70 percent per subsection. The overall score should be at least 70 percent if you want to get the job.