Did you know that SIP trunks are becoming more and more popular with businesses who want to cut the cost of communication and maximize their customer service’s reliability?
There has so far been an increase of 26% of businesses using SIP trunks, with the current figure around 30 million seats. However, SIP trunks are forecasted to reach 53 million seats by 2021.
Keep reading to learn more about the SIP trunking benefits for small businesses and to find out if SIP is right for you.
7 Benefits of SIP Trunking for Small Businesses
Businesses of all sizes can benefit from using SIP trunks. SIP benefits for businesses can include saving much more money for communications and flexibility of communications.
However, we’re going to focus primarily on the benefits of SIP trunking for small businesses.
1. Cost-Effective Communication
For small businesses, in particular, the cost of running your business is an extremely important factor. SIP for small businesses can help to keep your costs down and your customers happy.
How does SIP keep your costs down? SIP trunks only need the internet or a third party’s IP network to work. So, instead of paying for both internet and telephone bills, you only have to cover the costs of your internet on a monthly basis.
With SIP trunks, you’ll know how much you need to pay each month (often on a per-user rate and the cost of the internet). You also won’t be affected by extortionate telephone calls caused by long-distance or international calls.
2. Growth and Scalability Options
Most traditional phone services make it difficult to support your business’s growth. If you’re a small business with big plans then you want to be assured that the transition will be easy and cost-effective.
For example, if you plan to open up another shop in your local area then you’ll need to think about that shop’s communication methods. This process is a lot easier and stress-free when your communication method allows for easy scalability.
SIP combines voice and data services into one single network, so you can create a network across different locations. You can even create communication for remote workers too. SIP trunks allow your small business to effortlessly add or modify users on your network.
3. Excellent Local Presence
As a small business having a good local presence is essential for the success of your future. That’s why you need to make sure your phone number has a local area code. SIP trunking allows you to do just that.
SIP trunking also allows you to connect a local PBX to other locations with multiple PBXs. So, if you do want to keep a traditional phone line within your business and set up a more cost-effective communication method for your other offices or premises, then you can.
SIP trunking can also solve the issue of having a generic toll-free number if you don’t have a physical office or premises. If you want to target a specific local area but aren’t physically there then using SIP can transfer it over the internet to where you are.
4. Ensure Your Communication Covers All the Bases
Communication is vital to any business’s success. You’ll need to have good communication between your employees and your customers. This means finding suitable ways in which you can create this communication. SIP trunking allows you to cover all the bases.
Using the same IP-based network, you can use SIP trunks for data transmissions such as voice and video. This eliminates having to purchase multiple networks that overlap and cost you extra money and time to set up.
For example, your employees might prefer to communicate via email while your customers might prefer to communicate via the phone. With SIP, you can do both. And if you have any important business meetings with investors then you can even do these over video calls.
5. Easy to Handle Communication System
One of the best benefits of SIP is that it allows you to manage all your channels in one platform. Sometimes messages and communication can get lost or forgotten when you have to keep switching from platform to platform.
SIP trunking can eliminate common communication mistakes by bringing all your channels together in a big data network. Whether you mainly use voice, text, video, instant messaging, or collaboration apps, you’ll be able to keep track of everything that is happening in your business.
6. Reliable Communication
Some people are cautious when it comes to SIP trunks because they fear that if the internet goes down then they will have no way of communicating with their customers or employees.
This isn’t the case, SIP trunking provides redundancy for power outages or internet failings. In the event of this happening, your calls can be rerouted to mobiles or other devices.
SIP trunks provide a reliable communication system that provides excellent service no matter what. Small businesses can really benefit from this because it is crucial to build good relationships with customers and clients and to show them that you go the extra mile.
7. Call Quality
Your small business relies on good communication, so the last thing you want is for your calls to be affected by poor audio quality.
SIP trunks are known for providing excellent call and audio quality. This is because SIP trunks make sure there’s plenty of bandwidth for your calls. Even if your business is experiencing an increase in the number of calls, SIP trunks can ensure exceptional quality across all lines.
Learn more about SIP vs VOIP to find out whether SIP trunking is the right upgrade your business communications need.
Discover SIP Trunking Benefits and Start Using SIP Today
As you can see there is a whole range of SIP trunking benefits that can help improve your business and save you time and money. So, if you’ve been wondering whether or not to switch to SIP, now you can make an informed decision about if SIP trunking is right for your business.
If you enjoyed reading this article, make sure you check out some of our other business, financial growth, leadership, and success articles.