Though online shopping comes with many perks, waiting for deliveries can be a dampener for your experiences. No wonder, more retailers are looking to improve deliveries with advanced technologies. Smart and automated parcel lockers are one of them.
The automated lockers are facilitating both online shoppers and retailers with many benefits. It’s a futuristic technology that can change the eCommerce industry with innovations like:
Smart Self-Service Functionality
You may have used lockers in your high school or the train stations. But, they are nowhere near the automated ones used for delivery, collection, and returns by the online retailers.
These smart lockers have scanners to read the barcodes or the PIN that you enter for accessing them. Since they are user-friendly, they are streamlining the parcel retrieval for safe deliveries.
With smart package lockers, you have the convenience to pick your shipments whenever you feel like. The lockers are installed outside the brick and mortar stores in the malls or other public places.
You can go, enter the code, and let the system scan it before opening your locker. Now, pick your parcel, and that’s it. There are no time constraints or safety issues for your package.
With a vast majority of online shopping and activities happening on mobile devices, technologies like smart lockers are also exploring this landscape. The futuristic parcel lockers come with mobile compatibility, thus.
The retailers can set up the locker system application on their mobile to manage the deliveries and collections. The customers also receive notifications on their mobile devices regarding the availability of their packages at the locker terminal.
Safety and Security
The issues related to parcel thefts and losses have shrouded the online retail industry for many years. Now, they have a safer solution to manage the deliveries without fearing the porch pirates.
The automated locker systems are monitored and managed using the latest technologies for safety. With cameras, the area is well-secured and under surveillance at all times.
Versatility and Flexibility
When it comes to parcel delivery, customers often complain about rushing to their homes to receive a package within the delivery window. That’s where automated lockers give them the flexibility to choose their time and convenience for retrieving the package.
Also, these locker systems are versatile to receive deliveries or returns to the eCommerce retailer. The self-service kiosk on the locker allows managing outgoing shipments and returns with a few clicks.
Whether you need to deliver a few documents or a piece of furniture, automated locker systems offer various configurations to serve every purpose. The lockers are available in different dimensions. Modular columns facilitate these configurations, and you can choose patented drawers as well for letters and smaller packages.
That, in turn, can reduce the total ownership costs for the clients. Most importantly, the lockers are designed as per ADA standards to make them accessible for users with disabilities as well.
Apart from these, automated lockers also reduce the environmental burdens of logistics and shipping. It ensures a consolidated parcel delivery system and controls the carbon footprints of the online retail industry to a great extent.
Author: Karen James
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