Almost 60% of managers in the US don’t get any training before they take on this role.
Not only is this a problem for them, as they can easily get overwhelmed with the responsibilities, but it also can create an unhappy work environment for the employees they manage.
To avoid this issue, you need to implement a comprehensive manager training program at your company.
Keep reading as we talk about 4 of the most important concepts you’ll need to have in this program.
1. Teach Leading With Empathy
New managers often are so focused on doing a good job that they forget they are dealing with real people, just like them, that can make mistakes. Managers today are expected to demonstrate empathy when dealing with their team, especially if they want to foster positive working relationships with employees.
Empathy training should consist of incorporating empathy into your already existing management style. You don’t have to change your whole leadership perspective to lead with empathy but just think of it as another tool in your toolbox that you’ll use as needed.
2. Talk About Training Techniques
While you have to train your managers to be good at what they do, they will also have to work with employees on training for those specific roles. Not everyone is a natural trainer, especially if they have never had to do it before, so this is a critical part of the management training program that you won’t want to forget.
Coaching for managers should include:
- Helping managers learn how to assist employees with professional development
- Tips for energizing and motivating employees during training
- Self-reflection for managers to think about what skills they need to work on more
3. Train on Time Management Skills
Managers typically end up having a lot more on their plates than they may have had before, so they need to know how to stay on top of and prioritize their work. Using time management software or tried and true methods, such as a planner or calendar, can help.
Everyone has their own preferences in terms of what works for them, so teach your managers about different styles and tools they can experiment with to find the perfect fit. Many people like to incorporate more than one type of planning tool so that they can remember all deadlines and requirements.
4. Touch on Cybersecurity
While your IT team will be in charge of this, your managers still need to know what the policies and procedures for cybersecurity are at your company. If they have access to any sensitive files or data, this is even more important.
You may think that professionals automatically know what the best practices are for digital tools and information, but don’t make this assumption. In addition to adopting a more formalized course, make sure to provide training on:
- Reporting breaches
- Preventing future cyberattacks
- Potential vulnerabilities
Create a Manager Training Program That Works
There are many other concepts that you’ll want to have for the ideal manager training program, but these are a great place to get started. Depending on the needs of your company and the procedures you already have in place, you can use these ideas to build a solid manager training foundation.
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