A courier or delivery driver has certain attributes that aren’t necessarily part of someone’s life if they just drive to work and back. Working on the road adds to the pressure and the need to get things right because the consequences of a mistake can be quite worrisome. Here are 4 necessary attributes of a courier or delivery driver to be aware of.
Be a Safe, Careful Driver
A balance must be found between being an on-time courier or delivery driver and someone who courts danger by the way they drive or ride. Whether driving a delivery van or riding a motorbike, courier insurance is useful to take out for peace of mind. As a driver, you must be aware of how long it will take to get from point A to point B and discuss set arrival times that put undue pressure on you to go faster. Ultimately, it’s your safety that is on the line here.
On the subject of safety, taking out courier insurance using a comparison site like quotezone.co.uk is also a good idea, as it ensures you are covered adequately should you find yourself in an accident or the victim of a crime. When you use a tool like Quotezone, you can save yourself the hassle of searching different providers, meaning you can get on the road sooner.
Get Your Smile On – You’re Part of the Customer Service Team Now
While there’s the pressure for on-time deliveries and completing all assignments on the shift, it’s also necessary to think about the customer service side. Many customers never see company employees. If they’re ordering online, then the public face of the company is you, the driver. While you may deliver on behalf of an employer or deliver for a variety of brands, they all want courteous drivers to deliver their products. Getting rave reviews from customers goes a long way to keeping everyone happier, even if you occasionally get stuck in an unexpected traffic jam.
Be Organised About Storage
Whether you’re riding a scooter or you’re in a delivery van, items must arrive as perfectly presented as possible. Therefore, it pays to think about the packaging or storage before heading out. Items that are likely to slide around should be secured to prevent them from doing so. A little preparation ahead of time saves on headaches later.
Also, take care when driving to avoid going over potholes or other inconveniences. It’ll help to keep the product in better condition.
Demonstrate Patience by Being Prepared for the Wait & Hurry Up
There’s considerable wait and hurry up involved with courier or delivery services. Whether a package is a business contract from a lawyer to their client or a stir-fry meal for lunch, it will only be ready to send out when it is. That contract needs to be drafted and checked first, and the food must be cooked beforehand. These things cannot be rushed. But once ready, then it’s time to get your hustle on!
Be prepared to pass the time while you wait and then to get revved up. It’s the nature of the delivery or courier business. Listen to music, read an e-book, or otherwise pass the time to avoid being idle or getting impatient.
Not everyone is cut out to be a great courier or delivery driver. Do you have what it takes?